Expenses Management Case Study - East Lancashire Financial Services

East Lancashire Financial Services, established since 2002, provides high quality added value Finance, Accounting, Payroll ESR, Financial and Business Systems Services to NHS organisations.

Here they explain why Expenses is their expenses management solution of choice for their NHS clients:

“The expenses solution provided by Software Europe has delivered many benefits in terms of improved governance, more accurate mileage claims and business intelligence reporting:

• Managers can now investigate their travel budgets with greater integrity and review journey details. 
• A monetary value on the claims shows the level of spend on travel budgets prior to the authorisation process. 
• The reporting functionality of the system has provided reports indicating the reasons for travel and expenditure by departments. 
• The internal controls within the system help us to enforce delegated authorities and approved mileage distances, therefore providing transparency and SFI compliance for our clients as required by the internal audit function.

The people at Software Europe are professional, helpful and friendly; they have provided us with immense support through the implementation of Expenses for each of our clients and have continued this effectual support for these clients as they use the system.”

Ed Hafeji, Finance Systems Manager, East Lancashire Financial Services

“The automated expenses system allows our users the flexibility to enter and submit claims from any PC with internet connectivity and the workflow notification provides a full audit trail on the status of the claim.  

The system encourages a level of self sufficiency as updates to any claims are notified via email eliminating the need to contact East Lancashire Financial Services or Software Europe. 

Expenses has vastly improved the claim process as it has speeded up the reimbursement of out of pocket expenses; users have stated that they would not want to revert back to the traditional paper based system.”

East Lancashire Financial Services Client